Portal

Need Help? We’ve Got You Covered!

Explore our comprehensive user guides and instructions at the bottom of this page to make the most of our portal services. If you hit a snag or need any assistance, our friendly IT Help Desk is just a call or email away! Dial 01205 310505 (option 5) or shoot us an email at helpme@bostonhighschool.co.uk. We’re here to help you every step of the way!

The systems and apps we use with parents and students are as follows...

ParentMail - we use this to communicate with parents and to take payments. Parents will receive communications to their e-mail address, and to the ParentMail app if they choose to install it on thier device. This is also where parents will pay for trips and top up their child's canteen account. Parents will receive a welcome e-mail for ParentMail when their child joins the School; or in the case of new Y7 students parents will receive this in the July prior to their start date. ParentMail access is for parents only, and not students.

EduLink - this is our parent and student engagement app. On here, you can access real-time information about school attendance, lesson attendance, achievement and behaviour points; and download copies of annual reports and assessment points. Parents will receive a welcome e-mail for EduLink when their child joins the School. For new Y7 students, this will be in September, not in July. Students can access EduLink too; they simply click the 'Microsoft' button on the EduLink sign in screen, and then sign in using their School e-mail address and password.

SchoolCloud - this is our Parents Evening booking system. Parents will receive instructions on how to use this a few weeks in advance of a parents evening.

In all cases, if you require any support with these systems and apps, please contact us and we'll be pleased to help.

User Instructions

Multifactor authentication (MFA) adds an extra layer of security to your School account, by requiring you to confirm it is YOU logging on, once you have entered your correct password.

It does this by sending a notification to an app (Microsoft Authenticator) on your phone, and asks you to 'match' the number displayed on the logon screen to the one on your phone app.

This means an intruder is then unable to access your account, even if your password has been compromised. This helps to safeguard your personal information and our academic data from unauthorised access, reducing the risk of identity theft, malware, ransomware and other security threats. 

You will not receive MFA authentications when you are connected to our secure network (either using a School computer or your own device connected to our secure Wi-Fi), but you will receive them once every 14 days when away from our network.

MFA is mandatory for all students and staff at Boston High School.

It's important to pay attention to when you receive an authorisation notification in the Authenticator app. If you haven't attempted to log on to your account but have received a notification in the Authenticator app, you should deny the authorisation and report to the IT department as soon as possible

You can enrol your account for MFA using the link at the top of this page. Please ensure you have read and understood the instructions in their entirety before attempting to enrol!

MFA Enrolment Instructions

Printing from your own devices is monitored and logged in exactly the same way your normal printing is, and will count towards your printing balance. Printing that we deem excessive WILL be followed up and we may charge you for it

Users of our free Wi-Fi service are able to print to selected printers in school. This service works on all devices - Windows, Mac, Android, iOS and ChromeOS. It is very straightforward to use.

Instructions

iOS (iPad / iPhone) users do not need to install an app. Air Print will find the school printers automatically when connected to our Wi-Fi. Just print your document as you would normally using Air Print, choose a printer, type in your school username and password when prompted and your document will print

If you are using anything other than iOS, please follow the link below to set up Mobility Print on your device. You only need to do this once on each device. Once you have done this, you will be able to print from your device in the usual way and choose from a list of available printers. You will be asked to enter your username and password each time you print. Use your regular school username and password.

Click here to set up Mobility Print on your device
You must be connected to our free Wi-Fi service when you click this link

Live Editing of Documents

We use a system called Foldr - which allows you to access your school areas and drives as cloud storage from any of your devices. This includes live editing (i.e. you can save directly back to our servers without having to upload back). It works on all operating systems, either via a web browser of by using the apps which are available for Android, iOS, Mac OS and Microsoft Store.

There are two ways to use Foldr....

Through the website - folder works great via the website on all devices, allowing you to see and edit all of your documents. If you click on a document that can be edited (e.g. a Word or Excel document) you will be asked if you want to download or edit with Microsoft Office. If you click edit with Microsoft Office, the file will open automatically through the relevant app on your computer, and you will be able to make and save live changes directly back to the school system.

Using the Foldr app - apps are available for iOS, Android, Mac and Windows. The app can be downloaded from the relevant app store (just search for Foldr) and connected to your account. You can then access your documents through the app. For live editing and saving, you must open your documents via the relevant document app, i.e. open Word or Excel on your device first, then use the open button to browse your device storage (on Android, you click 'browse' on the open file screen, then click the menu icon at the top left and choose 'Foldr' - on iOS, you click '... more' on the places open screen, then 'browse' and then Foldr - also flick the on switch so that it stays on your shortcuts)

When setting up the app, it asks for a Foldr address, you must enter foldr.bostonhighschool.co.uk (IMPORTANT: there is no 'e' in foldr!)

Read the Foldr User Guide

EduLink One is our parent and staff engagement system, and provides easy and comprehensive access to the data we hold about pupils - including attendance, assessment, electronic reports and much more.

If you are a parent, we will send you a registration link within a few days of your child starting with us. If you haven't received this or the link has expired, please contact the School and we'll be pleased to help.

Please see below our user guides and policies.

EduLink One Parent Guide

EduLink One Parent Policy

EduLink One Staff Guide

The EduLink One app is available on Android, iOS and Amazon Fire. You can download the apps by following the links below

Problems Logging In?

If you have already created a ParentMail account, but have forgotten your password, then please visit http://pmx.parentmail.co.uk/ and then click on the 'Forgotten your password?' link underneath the login form. This will allow you to reset your password.

How do I register?

You can register very quickly and easily! All we need to do is send you a registration e-mail or text. We do this when your son/daughter first joins the school. If you didn't register at that time, then let us know and we can send you another one. Then you just follow the details in the e-mail to get yourself registered.

Can more than one parent register?

Yes! We will send a registration e-mail or text to all contacts who hold parental responsibility, that we hold details for.

What if I have more than one child at Boston High School?

No problem! All of your children will appear on the same account!

Where can I find more help?

There is an extensive user guide which can be found by clicking the 'help' button found within ParentMail, or directly by clicking here.

If you are still struggling, please contact the School and we'll be pleased to help.